Payment Pilot Customer Service
Account concerns during participation in the pilot, detail regarding pilot Metrorail stations and Metrobus routes.
Monday – Friday: 8:00 am – 6:00 pm
Closed on Veteran’s Day, Thanksgiving, Christmas and New Year’s Day
Information on Metrobus and rail schedules, fares, parking, Bike & Ride program and more.
Monday – Friday: 6 am – 8:30 pm
Saturday and Sunday: 7 am – 8:30 pm
For other contacts at Metro, click here.